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Installer update problem

PostPosted: Fri Aug 12, 2016 2:12 pm
by dentons
Following update to Magento core to 1.9.2.2, attempting to update iToris installer results in the progress stalling at the 'Getting list of files' stage.

As a consequence we are unable to update either the 'Pending Registration' or 'Store Login Access' extensions.

Tried setting sitewide permissions to 777, flushing cache & reindexing. Problem persists.

Tried manually downloading the installer package & replacing the files on the server. Problem still persists (Installer version still shows as v2.0.5, guess a database update is also required as part of the update process?)

Re: Installer update problem

PostPosted: Fri Aug 12, 2016 6:22 pm
by dentons
Contacted support & gave them ftp access, uploading the files again via ftp seemed to resolve the issue. :)