Server Transfer and Magento Downgrade

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Server Transfer and Magento Downgrade

Postby rritchey » Tue Jul 08, 2014 1:28 pm

Hi,

I have just migrated my installation to a new server and downgraded Magento from Enterprise to Community.

Now - all of the forms on my site don't appear, and when I go to to Forms Manager page I get the following error: "Unable to find the product identifier for 'sfg' alias."

I am guessing it is because I have the Enterprise version of the extension installed rather than the Community version, but I need to have a different key to install the Community version.

Is there a path for switching from Enterprise to Community? Is there something else that I need to do to make this work?

Thanks,
Ross
rritchey
 
Posts: 3
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Re: Server Transfer and Magento Downgrade

Postby IToris team » Tue Jul 08, 2014 3:30 pm

Hi Ross,

Licenses for Enterprise and Community are sold separately. You need to obtain a license for Community - http://www.itoris.com/magento-form-buil ... -gold.html
Unfortunately, the license downgrade is not provided.

Best regards,
ITORIS team
IToris team
Site Admin
 
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