Installer not visiable in system menu

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Installer not visiable in system menu

Postby moosejam » Tue May 15, 2012 1:59 pm

Hi

I've uploaded the mentioned Installer and it just doesn't work. No show in system menu. cleared caches, re-indexed. logged out etc

Can I get the Email Template Manager another way? Why can't you do it via Magento Manager Connect, its so easy.

Urgent help needed!!!!!!!!
moosejam
 
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Re: Installer not visiable in system menu

Postby IToris team » Tue May 15, 2012 4:52 pm

Hello moosejam,

Check the following:
1. You have the latest version of the Installer - http://www.itoris.com/itoris-magento-installer.html
2. Make sure the Compiler is disabled (System -> Tools -> Compilation). You may run compilation again after you install new extensions.
3. Make sure you unpack the Installer to the root of your Magento website. If your Magento is installed in a subfolder the files should be extracted there.
4. Update Cache (System -> Cache Management).

The Installer will appear in System -> IToris Extensions -> IToris Installer.

The steps will work on Magento Community 1.3.x, 1.4.x, 1.5.x, 1.6.x, 1.7.x (and higher when available), on Magento Enterprise 1.7.x, 1.8.x, 1.9.x, 1.10.x, 1.11.x, 1.12.x (and higher when available).

If you still experience issues installing the extension please email us on support@itoris.com

Regards,
IToris team
IToris team
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