Email Templates Extension

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Email Templates Extension

Postby Tommy » Wed May 30, 2012 1:12 pm

Hello,
I had to put this in this category as couldn't find the email templates category.

I've installed the itoris installer and from that installed the email template extention, all went well, I flushed the cache and logged and in again like usual to make sure everything went to plan.

Now I went to the template section of this extension but no templates show up, all I get is the option to enable/disable.

I also get at the top of the screen the following.

SQLSTATE[42S02]: Base table or view not found: 1146 Table '*********_magento.itoris_emailtemplates_settings' doesn't exist

To me, it looks like some files or database tables are missing, can anyone help with this please as I need this going asap

Thanks
Tommy
 
Posts: 1
Joined: Wed May 30, 2012 12:59 pm

Re: Email Templates Extension

Postby IToris team » Wed May 30, 2012 6:28 pm

Hi Tommy,

Have you moved your site? Check if other DB tables exist in your database:
itoris_emailtemplates_attachments
itoris_emailtemplates_settings
itoris_emailtemplates_settings_text
itoris_emailtemplates_templates

If all or at least one is absent do the following:
1. Uninstall the extension through the installer System -> IToris Extensions -> IToris Installer
2. Through phpMyAdmin (or other DB manager) open table `core_resource`. Find record "itoris_emailtemplates_setup" - remove it.
3. Reinstall the extension.

The steps will recreate all needed DB tables.

Regards,
IToris team
IToris team
Site Admin
 
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